Your Privacy Matters

Privacy Policy

Last updated: January 9, 2025

At Saucytech, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data. We believe in transparency and giving you control over your information.

Information We Collect

Information You Provide

  • Account information (email, name) when you sign up
  • Payment information processed securely through Stripe
  • Messages and content you submit through forms
  • Project data you create within our platform

Automatically Collected

  • Usage data (pages visited, features used)
  • Device information (browser type, operating system)
  • IP address and approximate location
  • Cookies and similar tracking technologies

How We Use Your Information

  • Provide and improve our services
  • Process payments and manage subscriptions
  • Send service updates and notifications
  • Respond to your inquiries and support requests
  • Analyze usage patterns to improve user experience
  • Prevent fraud and ensure platform security

Information Sharing

We share data with:

  • Stripe - for payment processing
  • Vercel - for hosting and analytics
  • Neon - for database services
  • Authentication providers (Google, GitHub) if you choose to sign in with them

We do NOT:

  • Sell your personal information to third parties
  • Share your data for advertising purposes
  • Provide your information to data brokers

Cookies & Tracking

  • Essential cookies for authentication and security
  • Functional cookies to remember your preferences
  • Analytics cookies to understand how you use our site
  • You can manage your cookie preferences at any time
Cookie Policy

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data (Right to be Forgotten)
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent where applicable

For California Residents (CCPA)

  • Right to know what data we collect
  • Right to delete your data
  • Right to opt-out of data sales (we don't sell data)
  • Right to non-discrimination

For EU Residents (GDPR)

  • All rights listed above
  • Right to data portability
  • Right to restrict processing
  • Right to lodge complaints with supervisory authorities

Right to Be Forgotten (GDPR Article 17)

Account Deletion Process

  • Request deletion from your Account Settings
  • Verify your request via email
  • 30-day grace period to cancel the request
  • Complete deletion after the grace period
  • Minimal records retained only as required by law

What Gets Deleted

  • Your user account and authentication data
  • All projects and associated content
  • Consultation bookings and notes
  • AI usage history and analytics
  • Learning progress and preferences
  • Subscription information (except legally required records)

Alternative Options

  • Export your data before deletion
  • Anonymize your account instead of deletion
  • Selectively delete specific projects or data

Important: Account deletion is permanent and cannot be undone. We recommend exporting your data before requesting deletion.

Manage Data Deletion

Data Retention

How Long We Keep Your Data

  • Active accounts: Data retained while account is active
  • Deleted accounts: Removed within 30 days of deletion request
  • Financial records: 7 years as required by law
  • Analytics data: Anonymized after 2 years
  • Session data: 30 days after last activity

Questions About Privacy?

Contact our privacy team at privacy@saucytech.com

Or use our contact form →